In some situations, you may need to reset your device to factory condition.
1. Turn off Rayo.
2. Using the button on Rayo, apply a double click followed by a long click.
3. Hold the long click until you see all the red LEDs turn on and the blue LED blink.
4. All LEDs will turn off automatically after approximately 3 seconds.
* If you fail to trigger the factory reset. Go back to 1 and try again.
This will reset your device into factory condition. Please note that you need to turn on Rayo at least once to activate the Bluetooth inside.